<h2>Terms and Conditions of Service</h2>
<h3>OVERVIEW</h3>
<p>Welcome to Cranio Creations! The terms "we", "us" and "our" refer to Cranio Creations. Cranio Creations operates this store and website, including all information, content, features, tools, products, and related services, in order to offer you, as a customer, a curated shopping experience (the "Services"). Cranio Creations is Powered by Shopify, which allows us to provide the Services to you.</p>
<p>The terms and conditions set forth below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.</p>
<p>Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.</p>
<p>By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not use or access our Services.</p>
<h3>SECTION 1 - ACCESS AND ACCOUNTS</h3>
<p>By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.</p>
<p>To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping data. You represent and warrant that all information provided in our store is accurate, current, and complete and that you have all necessary rights to provide such information.</p>
<p>You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.</p>
<h3>SECTION 2 - OUR PRODUCTS</h3>
<p>We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the type of device used to access the store and its settings and configurations.</p>
<p>We do not warrant that the appearance or quality of any products or services purchased will meet your expectations, or that they will match what is represented or displayed in our online stores.</p>
<p>All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and we may limit the quantities of any products offered to any person, geographic region or jurisdiction, on a case-by-case basis.</p>
<h3>SECTION 3 - ORDERS</h3>
<p>When you place an order, you are making an offer to purchase. Cranio Creations reserves the right to accept or reject the order for any reason, at its sole discretion. The order is not accepted until Cranio Creations confirms its acceptance. Payment must be received and processed before the order is accepted. Please review your order carefully before submitting it, as Cranio Creations may not be able to accommodate cancellation requests after the order has been accepted. In the event that the order is not accepted, is modified, or is cancelled, we will attempt to notify you by contacting the e-mail address, billing address, and/or phone number provided at the time the order was made.</p>
<p>Purchases are subject to return or exchange only in accordance with our Refund Policy and in compliance with applicable laws.</p>
<p>You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.</p>
<h3>SECTION 4 - PRICING AND BILLING</h3>
<p>Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, published prices do not include taxes, shipping charges, handling fees, customs duties, or import costs.</p>
<p>Prices published in our online stores may differ from prices offered in physical stores, other online stores, or stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.</p>
<p>You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.</p>
<p>You represent and warrant that (i) the credit card information you supply is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred will be honored by your credit card company, and (iv) the amounts charged will be paid at the posted prices, including shipping and handling charges and all applicable taxes, if any.</p>
<h3>SECTION 5 - SHIPPING AND DELIVERY</h3>
<p>We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not liable for any delays caused by shipping carriers, customs procedures, or events beyond our control. Once the products are handed over to the carrier, the title and risk of loss pass to you.</p>
<h3>SECTION 6 - INTELLECTUAL PROPERTY</h3>
<p>Our Services, including without limitation all trademarks, brands, text, visual elements, images, graphics, product reviews, video, and audio, along with their design, selection, and arrangement, are owned by Cranio Creations, its affiliates, or its licensors and are protected by US and foreign copyright, patent, and other intellectual property rights laws.</p>
<p>These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Services without our prior written consent. Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting any license or other rights under any patent, trademark, copyright, or other intellectual property rights of Cranio Creations, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Cranio Creations.</p>
<p>The Cranio Creations name, logos, product and service names, designs, and slogans are trademarks of Cranio Creations or its affiliates or licensors. You must not use such marks without the prior written permission of Cranio Creations. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.</p>
<h3>SECTION 7 - OPTIONAL TOOLS</h3>
<p>We may provide you with access to third-party customer tools over which we neither monitor nor have any control nor input.</p>
<p>You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.</p>
<p>Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).</p>
<p>We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.</p>
<h3>SECTION 8 - THIRD-PARTY LINKS</h3>
<p>The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.</p>
<p>We are not liable for any harm or damages related to accessing third-party websites or the purchase or use of goods, services, resources, or content present on third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.</p>
<h3>SECTION 9 - RELATIONSHIP WITH SHOPIFY</h3>
<p>Cranio Creations is powered by Shopify, which allows us to provide the Services to you. However, all sales and purchases made in our store are made directly with Cranio Creations. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Cranio Creations, including any damages, injuries, or losses resulting from the products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with Cranio Creations.</p>
<h3>SECTION 10 - PRIVACY POLICY</h3>
<p>All personal data we collect through the Services is subject to our Privacy Policy, and some personal data may be subject to the provisions of the Shopify Privacy Policy, which can be viewed <a href="https://www.shopify.com/legal/privacy/app-users" target="_blank" rel="noopener noreferrer">here</a>. By using the Services, you acknowledge that you have read this privacy policy.</p>
<p>Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access and use of the Services in order to provide and improve the Services. The information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in a country different from your country of residence, in order to provide the services to you. Please review our privacy policy for more details on how we, Shopify, and our partners use your personal data.</p>
<h3>SECTION 11 - FEEDBACK</h3>
<p>If you send, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, universal, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. We may, for example, exercise the rights derived from such license to operate, provide, evaluate, improve, refine, and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service.</p>
<p>You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.</p>
<p>We may, but have no obligation to, monitor, edit or remove feedback that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.</p>
<p>You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.</p>
<h3>SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS</h3>
<p>Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. If such information is inaccurate, we reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).</p>
<h3>SECTION 13 - PROHIBITED USES</h3>
<p>You may access and use the Services solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any junk mail, chain letters, spam, or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, at our discretion, may harm Cranio Creations, Shopify, or users of the Services, or expose them to liability.</p>
<p>Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, on the Services; (e) use robots, spiders, scraping tools, data gathering and extraction tools, automated devices or processes, Artificial Intelligence tools (such as agentic AI), or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that any part of these Terms has been violated.</p>
<h3>SECTION 14 - AGENTS</h3>
<p>14.1 This section (Terms for Agents) applies if you use, allow, enable, or cause the implementation of an Agent to access, use, or interact with the Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of or under the instruction of any person or entity and that can run on behalf of or via the person's device, without direct supervision.</p>
<p>14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict compliance with the requirements in Section 14.4 below at all times. Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.</p>
<p>14.3 We may establish limits, including through technical measures, on the manner and conditions under which an Agent may access, use, and interact with the Services.</p>
<p>14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request originates from an Agent and state the Agent's name by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not hide or obscure the fact that any access, use, or interaction originates from an Agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) truthfully respond to any question or prompt designed to determine whether interactions originate from a human or a computer; (iv) not bypass or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.</p>
<h3>SECTION 15 - TERMINATION</h3>
<p>We may terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.</p>
<p>Even in the event of termination, the following sections will survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.</p>
<h3>SECTION 16 - DISCLAIMER OF WARRANTIES</h3>
<p>The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.</p>
<p>EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.</p>
<h3>SECTION 17 - LIMITATION OF LIABILITY</h3>
<p>TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.</p>
<h3>SECTION 18 - INDEMNIFICATION</h3>
<p>You agree to indemnify, defend and hold harmless Cranio Creations, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, made by any third-party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third-party, or (3) your access to and use of the Services.</p>
<p>We will notify you of any indemnifiable claim, provided that any failure to promptly notify you will not relieve you of your obligations, unless you suffer material prejudice. We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim that imposes non-monetary obligations without your consent, which shall not be unreasonably withheld. You will cooperate in the defense of indemnified claims, including providing relevant documentation.</p>
<h3>SECTION 19 - SEVERABILITY</h3>
<p>In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.</p>
<h3>SECTION 20 - WAIVER; ENTIRE AGREEMENT</h3>
<p>The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.</p>
<p>These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).</p>
<p>Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.</p>
<h3>SECTION 21 - ASSIGNMENT</h3>
<p>You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment in violation of the foregoing will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.</p>
<h3>SECTION 22 - GOVERNING LAW</h3>
<p>These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial laws of the jurisdiction where Cranio Creations is located. You and Cranio Creations consent to the venue and personal jurisdiction of such courts.</p>
<h3>SECTION 23 - HEADINGS</h3>
<p>The headings used in this agreement are included solely for convenience and will not limit or otherwise affect these Terms of Service.</p>
<h3>SECTION 24 - CHANGES TO TERMS OF SERVICE</h3>
<p>You can review the most current version of the Terms of Service at any time on this page.</p>
<p>We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective as of the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.</p>
<h3>SECTION 25 - CONTACT INFORMATION</h3>
<p>Questions about the Terms of Service should be sent to <a href="mailto:consumer.shopify@craniocreations.com">consumer.shopify@craniocreations.com</a>.</p>
<p>Our contact information is posted below:</p>
<p>Cranio Creations s.r.l.<br>
<a href="mailto:consumer.shopify@craniocreations.com">consumer.shopify@craniocreations.com</a><br>
Via Ettore Romagnoli, 1 - 20146 Milan (MI), Italy<br>
Phone: <a href="tel:+390249417115">+39 02 49417115</a><br>
VAT Number: IT06592630963<br>
REA: MI-1901953<br>
SDI Code: M5UXCR1</p>
